A preliminary study on customer expectations of hotel hospitality: Influences of personal and hotel factors

This study attempts to explain the influence of personal and hotel factors on the expectation level of hotel hospitality as well as to propose a scale to measure commercial hospitality for hotel services. A total of 101 local and international hotel guests were involved in the study. The results revealed that the expectations of hotel hospitality are influenced by personal factors such as gender, purpose of stay, nationality, and private domain of hospitality. The hotel's star rating is the only hotel factor that might have strong association with hotel hospitality.     

New Zealand Bank Mergers and Efficiency Gains

ABSTRACT

This paper uses accounting ratios and DEA (Data Envelopment Analysis) to explore the efficiency impacts of 6 bank mergers in New Zealand between 1989 and 1998. The paper is the first reported application of DEA to the New Zealand banking sector, and its methodology is based around that used by Avkiran in his study published in the Journal of Banking and Finance in 1999 (Avkiran, 1999b).

Consistent with earlier research, acquiring banks were found to be generally larger than their targets, although they were not consistently more efficient. In a majority of cases the merger led to an increase in efficiency, consistent with a trend observed for the banking sector as a whole. No clear conclusions could be drawn on possible public benefits from the mergers.     

我国货币政策对银行贷款行为分析

分析了我国近几年在不同经济形势下，所实施的货币政策工具（贷款基准利率和存款准备金率）与商业银行贷款的关系，并用格兰杰因果检验和回归分析论证了贷款基准利率和存款准备金率尤其是贷款基准利率对银行贷款行为有重要的调控作用。     

Urban and suburban retail development in Albania's capital after socialism

This article discusses trends in the distribution of retail development in Tirana (the capital of Albania) and its surrounding areas. The story of these trends in Tirana exhibits unique characteristics connected to the city's exceptional population growth and exceptional densification since the end of the communist era in 1990. Tirana provides an example of how a center city can continue to dominate retail commerce when there are very limited restraints on residential and commercial density in the inner city and very limited foreign investment in retail development.     

Banks’ equity performance and the term structure of interest rates

Using an extensive global sample, this paper investigates the impact of the term structure of interest rates on bank equity returns. Decomposing the yield curve to its three constituents (level, slope and curvature), the paper evaluates the time‐varying sensitivity of the bank's equity returns to these constituents by using a diagonal dynamic conditional correlation multivariate GARCH framework. Evidence reveals that the empirical proxies for the three factors explain the variations in equity returns above and beyond the market‐wide effect. More specifically, shocks to the long‐term (level) and short‐term (slope) factors have a statistically significant impact on equity returns, while those on the medium‐term (curvature) factor are less clear‐cut. Bank size plays an important role in the sense that exposures are higher for SIFIs and large banks compared to medium and small banks. Moreover, banks exhibit greater sensitivities to all risk factors during the crisis and post‐crisis periods compared to the pre‐crisis period; though these sensitivities do not differ for market‐oriented and bank‐oriented financial systems.     

银行理财产品收益率市场化演进机制研究——基于修正Hotelling模型的理论分析与实证检验

本文利用修正的Hotelling模型对我国银行理财产品收益率的市场化演进机制进行了理论分析,并使用2005至2019年的银行理财产品历史数据进行了实证检验,得到了一系列结论。第一,收益率落后的“输家”银行下期将以更大的相对幅度提高其收益率,呈现出“输家”追赶“赢家”的锦标赛竞争机制。第二,上述竞争机制受到“输家”银行排名、不同银行之间收益率差距和监管政策的影响。“输家”银行排名越靠后、不同银行之间的收益率差距越大,那么,下期“输家”银行提高其理财产品收益率的相对幅度就越大,不同银行之间的竞争行为就越强烈;与之相对的,监管政策越严,则不同银行之间的竞争强度越弱。本文的研究结论对进一步深入理解我国存款市场化利率的形成机制、加强对商业银行的监管和引导有一定的借鉴和启示意义。     

限价商品住房管理模式思考

近年来,随着我国房地产市场的持续升温,各地的房价涨幅居高不下,已经对城市中低收入居民的基本住房需求造成很大影响.为了缓解供需矛盾,稳定住房价格,中央提出了"双限双竞"的宏观调控措施,各地也纷纷依据精神推出了限价商品住房供应政策.文章主要从限价商品住房管理中存在的主要问题入手,结合国内几个城市的相关政策经验及存在问题,提出对限价商品住房管理模式的几点思考.     

基于SWOT分析的商业银行金融科技发展战略研究

金融科技（Fintech）以新兴技术为核心,对金融产品进行改造及创新,拓宽金融可 获得性,提高金融效率,有力地促进传统金融业的转型升级,已成为商业银行的战略重点和发 展方向。同时,商业银行发展金融科技也面临一系列劣势和困境,如缺乏高效组织架构、信息 科技系统难兼容等。本文在对相关文献回顾和评述的基础上,首先分析了商业银行发展金融科 技的背景;其次,重点运用SWOT分析法剖析商业银行发展金融科技的优势、劣势、机会和威 胁;最后,提出商业银行发展金融科技的对策建议：由内部研发、成立子公司,逐步过渡到外 部战略合作。     

Administración del riesgo crediticio al menudeo en México: una mejora econométrica en la selección de variables y cambios en sus características

The early prediction of bad debtors in revolving loans in Mexico is a relevant current issue. The proposed econometric model of behavioral scoring considers the changes in the characteristics of consolidated clients and produces better results than those obtained with methodology used by the CNBV on provisions. The obtained results show the possibility of replacing the current model, minimizing the expected loss and increasing the ROA of Mexican financial institutions in 2.20% complying the methodology and statistical testing criteria according to the Unique Banking Dispositions and the guidelines of Basel II on credit risk.